Effective Date: August 19, 2025
Boutique by Loretta Anne (trading as Crafted by Loretta Anne), also known as “Company,” “we,” “our,” or “us”, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when you visit our website, make a purchase, or interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, billing/shipping address, email, phone number.
- Account Information: Username, password, and preferences if you create an account.
- Order Information: Purchase history, size preferences, returns, and exchanges.
- Technical Information: IP address, browser type, device information, cookies, and usage data.
- Optional Information: Customer reviews, survey responses, or photos if you choose to share them.
How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Communicate about purchases, shipping, returns, and promotions.
- Improve our website, products, and customer experience.
- Personalize recommendations and offers.
- Detect and prevent fraud, unauthorized transactions, or misuse of our services.
- Comply with legal obligations.
Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Payment processors, shipping companies, marketing platforms, and website hosting providers.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment
Cookies and Tracking
We use cookies and similar technologies to:
- Keep your shopping cart active.
- Remember your preferences.
- Analyze website traffic and improve performance.
- Deliver targeted ads or promotions.
You can manage cookie preferences in your browser settings.
Data Security
We take reasonable steps to protect your information using encryption, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure.
Your Privacy Rights
Depending on where you live, you may have rights such as:
- Accessing or requesting a copy of your data.
- Correcting or updating your information.
- Requesting deletion of your data.
- Opting out of marketing communications.
- Restricting or objecting to certain processing.
To exercise these rights, contact us at [email protected].
Children’s Privacy
Our services are not directed to children under 13 (or 16 in some regions). We do not knowingly collect data from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with the updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Crafted by Loretta Anne
Email: [email protected]